CONVERGYS Walkins for Technical (voice process) 12th to 28th Feb 2018

CONVERGYS India Services Pvt Ltd Walkins : Micro Soft- Technical (voice Process)
Technical Support Associate Voice
Nature of Business Full Time and technical support voice program, troubleshooting of software and applications
Document trouble shooting steps clearly
Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
Listen attentively to customer needs and concerns; demonstrate empathy
Clarify customer requirements; probe for and confirm understanding of requirements or problem
Confirm customer understanding of the solution and provide additional customer education as needed
Prepare complete and accurate work and update customer file
Maintain broad knowledge of client products and services
Contribute ideas on ways to resolve problems to better serve the customer and/or improve productivity
Eligibility:
Graduates/Under Graduates with or without experience with good technical knowledge and good communication skills
Location:Bangalore
Shift:
US Shifts (Free Transport)
Salary:
Salary Up to 2.5 lacs per annum
Please Walk-in with your resume & Mention SABA on top of your CV
Walk-in Date: 12th Feb till 28th Feb 2018, Monday-Friday
Walk-in Timing: 1 pm 5 pm
Contact Person SABA
Time and Venue :
 12th February - 28th February ,
 1 PM onwards
Address:
Convergys India Service Private Limited DivyaSree Towers,
#55 Bannerghatta Main Road,
BTM Layout 1st Stage,
Bangalore - 560029
Contact Person- SABA
Mention SABA on top of your CV